Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and jajili ("we", "us", "our", "jajili", "Company"), a PAGCOR-licensed online gaming operator registered and operating in the Republic of the Philippines. By accessing, registering for, or using the jajili website located at jajili.cam (the "Website"), mobile applications, or any related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, along with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree with any provision of these Terms, you must immediately discontinue use of all jajili Services. Your continued use of the Website or Services following any modification to these Terms constitutes acceptance of such modifications. We reserve the right to amend, modify, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Material changes will be posted on the Website with an updated "Last Updated" date.

2. Eligibility and Account Registration

2.1 Age and Jurisdiction Requirements

jajili Services are available exclusively to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age, as required by Philippine Amusement and Gaming Corporation (PAGCOR) regulations and Philippine law governing online gambling activities.
• You are a legal resident of the Philippines or are physically located within Philippine territory at the time of accessing the Services.
• You are not prohibited by any applicable law, regulation, or court order from participating in online gambling activities.
• You are not an employee, contractor, or affiliate of jajili, its parent company, subsidiaries, or any game provider integrated with the jajili platform.
• You have not previously had a jajili account closed or suspended for breach of these Terms or violation of applicable gambling regulations.
• You are participating in gaming activities for personal entertainment only and not on behalf of any third party or for professional or commercial purposes.

2.2 Account Registration and Verification

To access real-money gaming services at jajili, you must complete the account registration process by providing accurate, current, and complete information including but not limited to: full legal name as it appears on government-issued identification, date of birth, valid email address, Philippine mobile phone number, residential address, and creating a secure password meeting our complexity requirements.

You agree that all information provided during registration and throughout your use of jajili Services is truthful, accurate, and complete. You must promptly update your account information if any details change. Providing false, inaccurate, or misleading information constitutes a material breach of these Terms and may result in immediate account suspension or permanent closure with forfeiture of account balances.

jajili employs a Know Your Customer (KYC) verification process in compliance with PAGCOR regulations and Philippine Anti-Money Laundering Act (AMLA) requirements. Before processing any withdrawal request, you will be required to submit valid government-issued identification (Philippine passport, driver's license, UMID, postal ID, or similar) and proof of address (utility bill, bank statement, or government correspondence dated within 90 days). We reserve the right to request additional documentation at any time to verify your identity, age, payment method ownership, or source of funds.

2.3 Single Account Policy

Each Player is permitted to maintain only one (1) active account with jajili. Creating multiple accounts, whether under your own name or using false identities, is strictly prohibited and constitutes fraudulent activity. If we detect duplicate accounts, we reserve the right to close all associated accounts, void all gameplay, cancel outstanding withdrawals, and forfeit all balances across all duplicate accounts without refund or compensation.

3. Deposits, Withdrawals, and Financial Terms

3.1 Deposits

jajili accepts deposits through authorized payment methods including GCash, PayMaya, major Philippine banks (BPI, BDO, Metrobank, UnionBank, and others), and selected international payment processors. Minimum deposit amounts are displayed on the cashier page and may vary by payment method. All deposits must be made from payment accounts held in your own legal name; third-party deposits are strictly prohibited and will result in account suspension pending investigation.

Deposit transactions are processed in Philippine Peso (PHP). While jajili does not charge fees for deposits, your payment provider may impose transaction charges which are your sole responsibility. Deposits are typically credited to your account balance within 5 minutes for e-wallet transactions and up to 24 hours for bank transfers, though processing times may vary depending on your payment provider's systems.

3.2 Withdrawals

Withdrawal requests may be submitted once your account has been fully verified through our KYC process. Minimum withdrawal amounts and processing times vary by payment method and are displayed on the cashier page. jajili processes withdrawal requests within 12-48 hours, with priority processing available for VIP tier members. Actual receipt of funds in your payment account depends on your payment provider's processing schedule.

All withdrawals must be made to a payment account held in your verified legal name. We reserve the right to reject withdrawal requests to third-party accounts or payment methods not previously used for deposits. Before processing withdrawals, jajili may require you to wager deposited amounts a minimum number of times (typically 1x to 3x) to comply with anti-money laundering regulations and prevent financial fraud.

Withdrawal requests are subject to verification procedures that may include additional identity documentation, source of funds verification, or gameplay review. We reserve the right to reverse or withhold withdrawals if fraudulent activity, bonus abuse, violation of Terms, or suspicious betting patterns are detected.

3.3 Dormant Accounts and Inactivity Fees

Accounts with no login activity for a period of 12 consecutive months are classified as dormant. jajili reserves the right to charge a monthly maintenance fee of PHP 100 or 5% of the remaining balance (whichever is lower) on dormant accounts to cover administrative costs. Dormant account fees will be deducted monthly until the account balance reaches zero or the account is reactivated through login and verification update.

4. Bonuses, Promotions, and Wagering Requirements

jajili offers various bonuses and promotional offers including welcome bonuses, deposit match bonuses, free spins, cashback rewards, and loyalty program benefits. All bonuses are subject to specific terms and conditions which are displayed on the relevant promotion page and must be read and accepted before claiming any bonus.

Bonus funds are subject to wagering requirements, meaning you must wager the bonus amount a specified number of times (typically 20x to 40x) before bonus funds or winnings derived from bonus play can be withdrawn. Wagering contributions vary by game type: slot games typically contribute 100%, live casino games may contribute 10-20%, and some games may be entirely excluded from wagering contribution.

Bonuses are intended for recreational players only. jajili strictly prohibits bonus abuse including but not limited to: creating multiple accounts to claim bonuses multiple times, using matched betting strategies, irregular betting patterns designed to clear wagering requirements with minimal risk, or colluding with other players. Detection of bonus abuse will result in immediate cancellation of bonuses, voiding of associated winnings, and potential account closure.

5. Responsible Gaming and Self-Exclusion

jajili is committed to promoting responsible gambling and protecting players from the potential harms of problem gambling. We provide multiple tools to help you maintain control over your gaming activity including deposit limits (daily, weekly, and monthly), session time reminders, cooling-off periods, and self-exclusion options ranging from 24 hours to permanent exclusion.

If you believe you may have a gambling problem, we strongly encourage you to utilize our self-exclusion tools or contact our support team for immediate assistance. During self-exclusion periods, your account will be blocked from all gaming activities, deposits, and promotional communications. Self-exclusion cannot be reversed before the specified period expires.

jajili complies with all PAGCOR responsible gaming requirements and supports organizations providing help for problem gambling. For assistance, please contact the National Center for Mental Health (NCMH) or other qualified counseling resources in the Philippines.

6. Game Rules and Fair Play

All games offered through jajili utilize Random Number Generators (RNGs) certified by independent testing laboratories to ensure fair and unpredictable outcomes. Game rules, paytables, Return to Player (RTP) percentages, and other relevant information are accessible within each game or in the game information section.

jajili prohibits any form of cheating, collusion, or use of automated tools (bots, scripts) that provide unfair advantages. We employ sophisticated fraud detection systems and reserve the right to void gameplay, confiscate winnings, and close accounts if irregular activity is detected. Players found using VPNs or proxy services to circumvent geographic restrictions or mask their true location will have their accounts suspended pending investigation.

7. Intellectual Property Rights

All content on the jajili Website and Services, including but not limited to trademarks, logos, software, graphics, text, images, audio, video, and game content, is the exclusive property of jajili or its licensors and is protected by Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial entertainment purposes only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from jajili Services without prior written permission, except for temporary storage in your device's cache memory during normal browser operation.

8. Limitation of Liability and Indemnification

jajili provides Services on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that Services will be uninterrupted, error-free, or completely secure. To the maximum extent permitted by Philippine law, jajili shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our Services, including but not limited to loss of profits, data, or goodwill.

You agree to indemnify, defend, and hold harmless jajili, its officers, directors, employees, agents, and affiliates from any claims, losses, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms, violation of applicable laws, or infringement of third-party rights.

9. Termination and Account Closure

jajili reserves the right to suspend or terminate your account immediately without prior notice if you breach these Terms, engage in fraudulent activity, or violate applicable laws. Upon termination, you must cease all use of jajili Services. Any remaining account balance after deduction of owed amounts may be returned to you following completion of verification procedures and subject to our withdrawal policies.

You may request voluntary account closure at any time by contacting customer support. Upon voluntary closure, we will process any pending withdrawals and return your remaining balance after deducting any applicable fees or charges.

10. Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or relating to these Terms or your use of jajili Services shall first be attempted to be resolved through good-faith negotiations with our customer support team. If informal resolution is unsuccessful, disputes shall be submitted to binding arbitration under the rules of the Philippine Dispute Resolution Center, Inc., with arbitration proceedings conducted in Metro Manila, Philippines.

As a PAGCOR-licensed operator, jajili is subject to regulatory oversight. Players who believe their complaint has not been adequately addressed by jajili may escalate the matter to PAGCOR's Customer Relations Department for independent review.

11. General Provisions

If any provision of these Terms is found to be invalid or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and jajili regarding your use of our Services and supersede all prior agreements and understandings, whether written or oral.

jajili's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of jajili.

12. Contact Information

For questions, concerns, or complaints regarding these Terms or any aspect of jajili Services, please contact our customer support team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 on the jajili Website
• Support Page: Visit our comprehensive Help Center for immediate assistance